Privacy Policy

Information We Collect

We collect various types of information to provide and improve our services to you. The information we gather includes:

• Personal Identification Information: This includes your name, address, email address, phone number, and other contact details.
• Payment Information: Details required to process your payments securely.
• Usage Data: Information about how you interact with our services, such as service requests and feedback.
• Location Data: Your geographic location when you use our services.

How We Use Your Information

Your information is used in the following ways:

• Service Delivery: To provide and manage our van and moving services effectively.
• Communication: To respond to your inquiries, provide customer support, and send you service-related information.
• Payment Processing: To process your payments securely and efficiently.
• Improvement of Services: To analyze usage patterns and feedback to enhance our services.
• Marketing: With your consent, to send promotional materials and updates about our services.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• Service Providers: Trusted third parties who assist us in operating our business, conducting our services, or servicing you, provided they agree to keep this information confidential.
• Legal Requirements: When required by law, regulation, or legal process to protect our rights, privacy, safety, or property, or that of our customers or others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Data Security

Protecting your data is paramount to us. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

• Encryption: We use encryption technology to protect sensitive information.
• Access Controls: Access to personal information is restricted to authorized personnel only.
• Regular Monitoring: We continuously monitor our systems for potential vulnerabilities and threats.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you use our services, remember your preferences, and improve our offerings.

• Session Cookies: Temporary cookies that remain in your browser until you leave our site.
• Persistent Cookies: These remain in your browser for a set period or until you delete them.
• Third-Party Cookies: We may allow third parties to place cookies for analytics and advertising purposes.

Your Rights

You have the right to:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of any inaccurate or incomplete information.
• Deletion: Request the deletion of your personal information, subject to certain exceptions.
• Objection: Object to the processing of your personal information for specific purposes.
• Data Portability: Request a copy of your personal information in a structured, commonly used format.

To exercise these rights, please contact us through the provided channels.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child under 16, we will delete such information promptly.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country of residence. By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your own.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Consent

By using our services, you hereby consent to our Privacy Policy and agree to its terms.

Additional Information

Roehampton Man with Van is dedicated to ensuring that your privacy is protected. We continuously strive to improve our data protection practices to serve you better.